Intermediate · 8 units · 50 minutes · NL
Overview
8 units
Intro is the phase before the conversation truly begins. Wrong tone, a rushed introduction, or an incomplete self-introduction and the client already has a finger over the hang-up button. This course trains the opening for cold calls, warm follow-ups, video meetings, and calls that come through the gatekeeper.
For
Intermediate
Consultants who get nervous at the start of calls, take too long to get through the pre-script phase, or find that warm calls turn cold after the first ten words.
Outcome
By the end
Land an opener that gets past the pre-script phase and has the client talking within 60 seconds.
2 sections, 8 units, 50 minutes total. Practice exercises and scored assessments per unit, plus reference material.
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