Open source docs

Improve your team's recruitment results

Structured programs, scored exercises, and a searchable knowledge base built from 25+ years of real recruitment calls. The frameworks recruitment teams have used for years: IPMERC, WRIOC, FAB, SPIN. Connect it to your CRM with a REST API or a plugin.

Read

Look up the right answer before the call, not after.

Structured by framework and phase. Search by situation, objection, or keyword. Every answer has been used on a real call before it enters the catalogue.

See programs

Practice

Localize, Qualify, Introduce, Manage

Scored assessments and scenario exercises tied to the knowledge base. Consultants who answer wrong get linked straight to the reference material. Managers see scores across the team.

Sign in to train

Live training

Run the session, do not prepare it.

Every program ships with a trainer guide, printable handouts, and the drills already scored. A team lead can take a session from the shelf and run it the same afternoon.

See the programs

Integrations

Works with the CRM you already use.

IPMERC exposes a REST API and plugins, so your own CRM can surface the right framework answer at every pipeline stage. Keep your pipeline where it lives. Bring the training and knowledge to it.

Read the API docs

Organised around how recruiters work, not how software thinks.

The knowledge is organised around the methods recruitment, headhunting, executive search, and talent acquisition professionals already run on. Every entry maps cleanly back to one of these, so when a specialist asks “what do I say next?” (on a sales call or in an HR interview), the answer is one click away.

IPMERC

Intro, Probe, Match, Expand, Rules of Engagement, Close

The six-phase structure for a recruitment sales call, from opening to a confirmed next step.

WRIOC

Welcome, Re-examine, Isolate, Overcome, Close

The objection-handling pattern. Surface what's underneath, isolate the real concern, then answer.

FAB

Feature, Advantage, Benefit

Translate what you do into what the buyer gets. Every FAB is paired to the pain point it answers.

The training and knowledge platform recruitment teams run on.

Programs, a living knowledge base, and scored practice are the core. Connect it to your own CRM with a REST API or a plugin.

Training and documentation

  • Knowledge base built from real calls since 1998
  • Printable hand-outs your team can reference on the floor
  • Live training sessions with structured follow-up
  • Preparation templates for every meeting type
  • Scored assessments that show where each consultant stands
  • Group training guides so managers run consistent sessions
  • GDPR-compliant data handling built in

Integrations

  • Public REST API for entries, programs, and search
  • Plugins that drop into your existing CRM screens
  • The right knowledge answer at every pipeline stage
  • Bearer-token auth with per-key rate limits
  • Use it as an API, as a plugin, or both

What your team opens every morning.

The training dashboard a client sees after signing in: what needs attention today, the pipeline it came from, and the programs assigned to them.

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IPMERC
TrainingCRMSettings

Good morning, Daniel

Today: what needs your attention, your pipeline, and the right knowledge for your current work.

Search the knowledge base by situation or objection

Today

Follow-up call, Van Dijk Recruitment09:30
Prospect replied on fees, WRIOC objection2 new
Assessment due, IPMERC FoundationsToday
Intake with candidate, backend engineer14:00

Your pipeline

12

Active introductions

34

Active prospects

7

New leads this week

82%

Assessment average

Programs

All programs
IPMERC-101Foundations

Opening the recruitment sales call

The intro phase, from first sentence to permission to continue.

WRIOC-220Intermediate

Handling the fee objection

Welcome the objection before answering it.

FAB-101Foundations

Feature, advantage, benefit

Translate what you do into what the buyer gets.

09:41
IPMERC

Good morning, Daniel

Search knowledge

Today

Follow-up call, Van Dijk09:30
Reply on fees2 new
Assessment dueToday

Continue

WRIOC-220

Handling the fee objection

Exercise 3 of 8

Built for how recruitment teams actually work.

Whether you run a five-person agency or manage TA across multiple offices, the same catalogue adapts to your structure.

Agencies

New hires reach the same standard as senior consultants faster because the playbook is explicit in place of implicit. Everyone trains against the same exercises, references the same answers, and gets scored on the same criteria.

Multi-office groups

Offices in different cities stop reinventing the wheel. One knowledge base feeds every location. Management sees who is training, where scores are low, and which teams need attention.

In-house TA teams

Corporate recruiters and HR business partners get the same structured frameworks that agencies use, without hiring an external trainer. Onboard new TA hires with a ready-made curriculum instead of shadowing.

Trainers and coaches

Build a programme from the catalogue, assign it to a cohort, and track completion and scores. Stop maintaining your own slide decks and printed scripts.

Independent recruiters

Solo operators get a structured reference for every call and every objection. No team to learn from, but the same playbook the best teams run on, always one search away.

Start with the frameworks your team already runs on.