Trainer guides
Every session ships with a structured guide so a new manager can run the same content with the same outcomes.
Feature
Group sessions backed by the same playbook everyone references. Pre-work, in-session exercises, post-session homework. All linked to the knowledge base and the CRM activity it sits next to.
In the app
Live training
Live training is where technique gets corrected in real time. A senior trainer running a session on WRIOC objection handling sees the consultant attempt the Welcome step, hears them skip it, and corrects in the moment. That feedback is the value of in-person training that no asynchronous tool replaces.
What asynchronous tools can do is wrap the session. Pre-work primes the cohort on the relevant entries. In-session exercises run from the same catalogue. Post-session homework targets the gaps the trainer flagged. Three weeks later, manager scorecards (alongside the CRM activity numbers) show whether the technique stuck.
Each session has a trainer guide so a new manager can run the same content consistently across offices. Cohort assignments track who attended, who completed the pre-work, who finished the follow-up. No 'who came to the Tuesday session' email chains.
Every session ships with a structured guide so a new manager can run the same content with the same outcomes.
Assign a program to a group, track who completed each stage. Onboarding cohorts get standardised on day one.
Sessions are bookended with the relevant knowledge entries and practice exercises. Before, during, after.
Run the same scored items live with the cohort. Surface the gaps in real time, correct them in the room.
Three weeks post-session, scorecards show whether the technique stuck. If not, the manager knows where to coach.
No improvised slide decks. Every session draws from the same canonical knowledge entries the team references daily.
Every relevant entry on this surface maps to a phase in a recruitment sales framework the team already runs.
Live IPMERC training rehearses the six-phase structure on real call recordings and scenario role-plays. Senior trainers correct the Probe-to-Match transition where most consultants leak deals.
Objection handling needs live practice. The Welcome step in particular is muscle memory, not theory. Trainers watch consultants try it, fail it, then nail it on the third attempt.