Intermediate · 8 units · 55 minutes · NL
Overview
8 units
Probe is where the conversation gains depth. The right open question lets the client name what isn't working; the wrong one forces you into a demo. This course trains question types (open, hypothetical, assumption), using silence effectively, and the first five questions you can fire in every call.
For
Intermediate
Consultants who can run a structured call but too often close without knowing what the client truly wants.
Outcome
By the end
Have the client's real pain point on the table within the first five questions, in their own words.
2 sections, 8 units, 55 minutes total. Practice exercises and scored assessments per unit, plus reference material.
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