Objection handling with WRIOC

Foundation · 10 units · 70 min · NL

Overview

10 units

The five-phase objection-handling pattern. Don't argue the objection; surface what's underneath, isolate the real concern, answer with the right FAB or script.

For

Foundation

Everyone who's ever heard 'too expensive' and didn't have a script ready.

Outcome

By the end

Handle ten common objections without escalating into argument or capitulation.

Setup

4 units

01Why 'argument' is the wrong frame6 min
02The five phases in slow motion8 min
03Welcome: standing beside the objection7 min
04Re-examine: open questions that surface the real concern7 min

Practice

6 units

05Isolate: the 'stel'-vraag7 min
06Overcome: FAB or pitch8 min
07Close: summarise, choose, agree6 min
08Drill: 'too expensive' (six variations)7 min
09Drill: 'we werken al met iemand'7 min
10Drill: 'I just bought a house'7 min

Ready to work through this program? Training exercises and assessments are inside the platform.