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IPMERC Research

Productivity

1 paper

Time spent on the work against time spent around it: coordination, scheduling, and what that costs a team.

A 2026 survey of more than a hundred organisations by Aptitude Research shows that 35% of recruiter time goes to interview coordination, 25% to screening, and 24% to candidate communication. Of the 219 employers Phenom audited, 94% do not offer automated interview scheduling at the point of application. 6% do. 1% deploy a voice screening agent. 57% of surveyed organisations already use some form of automation agent, but adoption clusters at the front of the process, not at the coordination steps that consume the largest share of hours.