In 2026, platform vendor Phenom audited 219 employers across eight industries on the automation of their hiring process. On attracting, engaging, and converting candidates, employers average 62% of the attainable maximum. On qualification after the apply click, the same employers average 21%, a gap of 41 percentage points. 94% do not schedule an interview at the point of application. 99% do not use video interviews inline. Less than 1% have a fully orchestrated qualification process. For frontline roles, 85% sit in the lowest automation tier. For knowledge worker roles the figure is 93%. No industry scores above 30%. The data comes from a platform vendor measuring against its own product categories, and that caveat applies to every use of the figures.
